Please send an email to firstname.lastname@example.org including the chip that you are interested in and the number of the chips that you need. We will provide you with an official quotation shortly. You will be able to finalize the order after receiving the quotation.
We use next morning Fedex to ensure you receive your chips in the fastest time. If you have an account with Fedex, you can provide us with your own account number for shipping.
The lead time depends on the number of chips and our workload. Normally, we ship the chips in 1-2 weeks or faster.
We do not have any minimum purchase obligation. You can order any chip of your interest in any number
Device Maintenance and Operation
Yes, the chips are reusable as long as they are not clogged. Please make sure your samples are filtered to avoid clogging.
We offer the chips with and without coating. You can select your chips to be rendered hydrophobic (for water in oil droplets) or hydrophilic (for oil in water droplets)
We recommend that you run a clean buffer through the device after the experiments to wash the device. It helps to maintain the chips in good condition and to remove the residue from the device.
All the chips in our products come with a specification sheet. You can refer to the specification sheet to find the droplet size/generation frequency vs. flow rate. Please note that droplet size and generation frequency are also related to the reagents. If you use different reagents than what specified in the sheets, the numbers might differ.
We recommend operating the chips at <2 bar.
Make sure there is not bubble in your syringes and inside the channels. Bubble are the worst enemies of the microfluidic chips.
Also, make sure the outlet tube is not touching the surface at the very bottom.
In order to remove the bubbles, put your syringe pump vertically and let it run until all the air is discharged.